DS HOME DIRECT LIMITED Privacy Policy

Last Updated: 09/5/2025

Introduction

DS HOME DIRECT LIMITED ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the “App”).

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Data: Information you voluntarily provide, such as your name, email address, or other contact details.
  • Usage Data: Information automatically collected when using the App, such as app usage patterns, interactions, and performance data.
  • Device Information: Information about your mobile device, including model, operating system, language settings, and device identifiers.
  • Location Data: If you permit location access, we may collect and use your location to provide location-based features.

2. How We Use Your Information

We use the collected data to:

  • Operate and maintain the App
  • Improve performance, features, and user experience
  • Respond to your inquiries or provide customer support
  • Send important notices and updates
  • Ensure compliance with legal obligations

3. Sharing Your Information

We do not sell your personal information. We may share information with:

  • Service Providers assisting us in operating the App
  • Authorities, if required to comply with legal obligations
  • In a Business Transfer, such as a merger or acquisition, where permitted by law

4. Third-Party Services

The App may use third-party services (e.g., analytics tools). These services have their own privacy policies, which we encourage you to review.

5. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations.

6. Security

We use reasonable technical and organizational measures to safeguard your data. However, no system is completely secure.

7. Children’s Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal data from children.

8. Your Rights

Depending on your location, you may have rights regarding your personal data, such as the right to access, correct, or delete it. To exercise these rights, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted within the App or on our website with a new “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at: dshomedirect11@gmail.com